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412 people. Six names.

Not a report. A short list of who to think about before the phones start.

Four hundred and twelve people. Four hundred and six of them are doing fine this morning. Six names need a person to think about them. That’s Priya’s twenty minutes.

Six names, in plain language, with no one hunting for them.

A pale open field holding four hundred and twelve small soft dots. Most of them settle together into one calm block labelled four hundred and six doing well, with no one needing attention this morning. Six dots rise out and become name cards in two groups: four people to look at — Wilma Grant, Otis Reyes, Bernard Lutz and Della Fitzgerald-Moss — and two to follow up today, Hae-won Suh and Clement Ozols. Each card carries a plain sentence about that person, and nothing else at all.

Doing well · 406No one here needs you this morning.Needs a look · 4Wilma GrantAlder · Quiet since ThursdayOtis ReyesFenwick · A neighbour mentioned a fallBernard LutzAlder · New this month — first weekDella Fitzgerald-MossBrightwater · Asked for help yesterdayFollow up today · 2Hae-won SuhFenwick · Daughter visiting ThursdayClement OzolsBrightwater · Said he’d call back and hasn’t412 people6 names406 steady, 6 to look at this morning.

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Illustrative story — fictional people, fictional organizations, simulated messages and reports. About this experience