← Back to home

SMS consent disclosure

This page reproduces, word for word, the consent disclosure Kinloop shows a caregiver before it may send text messages to a care recipient. It is published so that mobile carriers and messaging providers can review our opt-in language without needing an account.

Consent language version: v2 · Operated by sistemafusion, LLC (Kinloop)

What Kinloop sends and to whom

Kinloop is a paid subscription care-monitoring service. A caregiver enrols a family member — the care recipient — and configures a check-in schedule. Kinloop then sends that care recipient automated check-in text messages and replies to their responses, and alerts the caregiver and designated emergency contacts if help is requested or check-ins are missed. Kinloop never sends marketing or promotional text messages.

This page is evidence, not an enrolment form

  • Viewing this page does not opt anyone in to text messages.
  • No one is enrolled by visiting, reading, or sharing this page.
  • This page collects nothing: it has no form, no submit action, and does not record consent.
  • Consent is given by the caregiver, acting as the care recipient’s authorized representative, inside Kinloop’s authenticated web forms listed below.
  • Kinloop does not use text-message keywords as an enrolment method. Replying to a check-in message is a response to an existing subscription, not a new opt-in.

The disclosure shown before consent is given

The text below is rendered from the same source the live consent forms use. Where the live form substitutes the care recipient’s name and mobile number, this page shows a placeholder.

Program volume: up to 6 scheduled check-in messages per care recipient per day, each of which may produce one automated acknowledgment — up to 12 messages per day for the scheduled exchange. A one-time welcome message and event-driven assistance, safety, escalation and delivery messages may be sent in addition.

SMS consent

Kinloop will send automated check-in text messages to [care recipient’s name] at [care recipient’s mobile number]. These are service messages about their medication routine and wellbeing — never marketing.

You choose the schedule: up to 6 check-in texts per day. Kinloop also replies to each response, sends a one-time welcome text, and sends alert texts if they ask for help.

Message and data rates may apply. SMS delivery is not guaranteed and may be delayed or fail due to carrier filtering, phone availability, or network conditions.

[care recipient’s name] can reply STOP at any time to stop all messages. They can reply HELP if they need assistance — Kinloop will alert their caregiver and emergency contacts.

Kinloop is not an emergency service and does not contact or dispatch emergency responders.

Message content is general and does not include diagnoses or Protected Health Information (PHI) in the message body.

Because [care recipient’s name] is not the account holder, you are giving this consent as their authorized representative.

Terms of Service · Privacy Policy · Patient Communication Policy · Notice of Privacy Practices

Required attestations

Both checkboxes are unchecked by default and the form cannot be submitted until both are ticked:

  • I am authorized to consent on behalf of [care recipient’s name] and I agree that Kinloop may send automated check-in text messages to [care recipient’s mobile number]. I understand that message and data rates may apply, that [care recipient’s name] can reply STOP at any time to opt out, and that Kinloop is not an emergency service.
  • I have spoken with [care recipient’s name] and they know to expect daily Kinloop check-in texts.

How consent is actually collected

Kinloop has exactly two enrolment paths, both authenticated web forms:

  1. Caregiver onboarding — https://kinloop.co/onboarding
    Completed during paid signup, when the caregiver enrols their first care recipient.
  2. Add a care recipient — https://kinloop.co/dashboard/add-recipient
    Used by an existing caregiver to enrol an additional care recipient.

Both forms require an authenticated caregiver account, which is why they cannot be opened by a reviewer — that is the reason this page exists. Alongside the consent flag, Kinloop records the date consent was given, the IP address it was given from, the version of the disclosure shown, and which caregiver gave it.

Related policies

Kinloop’s governing Privacy Policy and the terms covering this messaging program:

Questions

For questions about this disclosure or Kinloop’s messaging practices, contact: hello@kinloop.co