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How Kinloop works

Kinloop is built around one simple idea: your loved one gets a daily text, they reply with one word, and you know what happened. When they don’t reply — or when they need help — you’re notified immediately.

1

You set up the check-in schedule

From your caregiver account, you enter your loved one’s phone number and set the time you want them to receive their daily check-in. You can schedule up to 6 check-ins per day — one for each medication or dose if needed.

You also set who gets notified and when: yourself, other family members, or anyone else you want in the loop.

Your loved one doesn’t need to do anything to set this up.

2

Your loved one receives a daily text

At the time you scheduled, your loved one receives a short SMS message:

“Time for your medication. Reply YES, NO, or HELP.”

That’s it. There’s no app to open, no passcode to enter, no internet connection needed. Works on any phone that can receive texts — including basic cell phones and flip phones. They reply with one word.

3

You see the result in real time

The moment your loved one replies, your dashboard updates. Each check-in shows as green (YES), yellow (NO or no response yet), or flagged (missed past the alert window).

If you don’t have time to check the dashboard, that’s fine — you’ll receive an SMS alert the moment something needs your attention.

What happens if they don’t respond

If your loved one doesn’t reply within a window you control, Kinloop flags the check-in and sends an SMS alert to you and every emergency contact you’ve added (up to 10 people).

You can set the sensitivity: alert after one missed check-in, or wait for a pattern before notifying.

Kinloop doesn’t assume silence means everything is fine.

Safety protocol

What happens if they text HELP

Kinloop is not an emergency service. If your loved one is in danger, call 911 first. But if your loved one replies HELP, here’s exactly what happens:

  1. 1You receive an immediate SMS alert — before any other processing.
  2. 2Every emergency contact on your account is notified at the same time.
  3. 3On Premium and Concierge plans, your care coordinator is alerted and will follow up with you directly.

What you see every week

Every Sunday, a report is ready in your dashboard. It includes:

  • Adherence rate for the week (% of check-ins responded to)
  • Day-by-day log of each check-in and response
  • Any notes added to the care timeline during the week
  • A plain-language summary of what happened

On Premium and Concierge plans, a care coordinator reads the report before it reaches you. You can share the report with a doctor or family member using a secure link.

What your loved one experiences

A short daily text. One reply. Nothing else from Kinloop.

No marketing messages. No app to learn. No account to manage. No disruption to their routine beyond a brief daily text they were already told to expect.

If they ever want to stop receiving messages, they can reply STOP at any time. You’ll be notified immediately.

Ready to set it up?

Takes about 5 minutes. Your loved one receives their first check-in the next morning.

Get notified when we reopen — no commitment